KMOC, had not been doing online fundraising, aside from a simple “donate” button on their website that went directly to their credit card merchant service, giving visitors the opportunity to donate with their credit card. According to Liz Sanderson, Marketing and Development Director, “It was not ideal, we only received the most basic contact and transaction data from the credit card processor and had to then enter the transactions and info manually into our desktop software database. The time and effort involved in doing so was a challenge, especially with a small staff with many other responsibilities.”

KMOC also raised funds, every August since 2010, around their KMOC Cycling Team’s participation in the locally held major national cycling event called the Hotter’n Hell Hundred ride. “We formed a team of cyclists and raised funds on air and through the team members by providing them with a notebook and a donation envelope to return to us. We then manually entered all the information into an Excel spreadsheet to track how much each cyclist had raised. We would then manually enter the donation data into our database. This was a time- consuming process and did not provide us with real-time insight into the overall or individual results.”

KMOC had been dealing with these challenges for some time and knew from Arreva about the many ways that other nonprofit clients had solved similar challenges with Arreva’s ExceedFurther, All-in-One, Digitial Fundraising, Donor Relationship Management, and Auction software.

KMOC made the move to ExceedFurther, Arreva’s All-in-One, Digital Fundraising, Donor Relationship Management, and Auction Software in late 2021. Even though, as Liz shared, she still had some fears about taking the big step of moving from a desktop to an online and cloud-based solution, their data migration and onboarding process was remarkably smooth. “It was just scary for me, but with Lloyd, Manny, and everyone we worked with at Arreva were just so real, kind, and helpful. They were always there to genuinely help throughout the process and made asking any question very comfortable.”

As KMOC went live with ExceedFurther, they realized immediate benefits through the all-in-one solution, that solved the many challenges they’d been facing previously. “We love that ExceedFurther is fully integrated. Donations made via our website and through online donation pages are processed through a fully integrated payment processing system automatically flowing the data and relevant information into the donor relationship management system. Everything is so easy and automatic. I especially love that we can provide the option for donors to cover the credit card fees. We use this checkbox option on our donation pages and find that donors are happy to do so, with almost 95% choosing to cover the fees. This feature alone has provided a significant return on our investment by increasing our fundraising yield!”

With ExceedFurther, KMOC was also able to completely transform their KMOC Cycling Team fundraiser into a highly successful peer-to-peer fundraiser that empowered cycling team members to raise money through their personal and professional networks by creating their own personal online fundraising pages that were fully integrated with ExceedFurther, seamlessly bringing all transactions and donor data into a single unified database.

According to Liz, the difference was huge, “2022 was the first year we’d used ExceedFurther, and the Peer-to-Peer fundraising module and it was fantastic! Our team members were able to create their own online pages and easily share them via email and text, as well as on social media which significantly extended our reach. We were also able to automatically share an overall leaderboard online showing our fundraiser results, as well as the results of each team, spurring friendly competition. All of which combined has increased our engagement and fundraising results greatly.